Lighthouse is pleased to present the following new features

Compliance Features

Add Compliance Configuration – Compliance Types 

Compliance Types allow Complaints, Investigations and Compliance Actions to be configured in a way so that the required information for any specific type can be turned on or off.  For example, specific party roles can be configured against a type so a given Compliance Action type could always require a Person to be entered as an Offender.  The mandatory configuration against a compliance type will ensure that information would need to be entered as a minimum, to progress the given type out of a Draft status. 

Complaints 

Complaints may be added and searched for.  At the moment, complaints are the only compliance type which may be added by external users.  Complaints may have party roles, attachment categories, places and checklists configured.  A task is created upon successful submission and may be assigned as necessary. 

Investigations 

Investigations may be added and searched for by internal users only.  Investigations may have party roles, attachment categories, places and checklists configured.  A task is created upon successful submission and may be assigned as necessary. 

Compliance Actions 

Compliance Actions may be added and searched for by internal users only.  Investigations may have party roles, attachment categories, places and checklists configured.  A task is created upon successful submission and may be assigned as necessary. 

Correspondence 

Correspondence tags have been made available for Complaints, Investigations and Compliance Actions.  These may be used to generate correspondence from templates configured on the parent compliance types.